ChampionX is a global leader in chemistry solutions, artificial lift systems, and automation technologies for the upstream and midstream oil and gas industry. LOOKOUT ™ is a digital production optimization and remote monitoring platform developed by ChampionX for oil and gas operations. It is designed to help production engineers and operators monitor, control, and optimize artificial lift systems and chemical injection processes in real time across large well portfolios.
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I partnered with project managers and another junior designer to uncover insights by conducting user interviews.
I created the UX strategy, wireframes and high-fidelity prototypes and design guidelines to share the vision.
As the lead UX designer, I worked with multiple front-end developers to provide feedback on development to ensure the developed site matched the designs created in Figma, and managed designers on the project.
The discovery phase was essential to understand the current state of the application, uncover usability issues, and gather insights into how users interacted with the product. This phase involved multiple research methods to ensure a comprehensive understanding of the user experience and the business processes involved.
The design thinking process is user-centric. It starts with an understanding or the users.
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We generated ideas, user flows, visual designs and prototypes based on defined goals and customer branding
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We tested design solutions with end customers and stakeholders to validate the user experience.
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